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Filtering & managing the queue
- 04 Oct 2022
- 1 Minute to read
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Filtering & managing the queue
- Updated on 04 Oct 2022
- 1 Minute to read
- Print
- DarkLight
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The left-hand Filters column of Respond allows you to filter the queue. You can filter by Case Status, Wellness Score, Incident ID, Student email address, or Assignee email address. Select the filters you would like, then click Apply to filter your queue.
To clear all filters, click the Clear button.
To sort cases, use the Sort By dropdown on the top of the case queue.
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